FAQ

  • Turnaround Time - Standard projects require 3-4 day lead time. Size, quantity, and custom projects can add to project time frame.

  • Provided prints, photos, posters, etc — are all acceptable; work will be reviewed for any possible issues and will be addressed before proceeding.

  • Original artwork — acceptable upon review; wet or loose material, and textured material, may be rejected if considered unsafe for process.

  • Combining substrates - if needed or wanted, multiple substrates can be tethered to increase depth/thickness and rigidity.

Mounting

  • Turnaround Time - prints ready 2 days from receiving files, additional editing or proofing may extend time needed.

  • Archival & Giclee Prints — Fine Art paper are stored in safe conditions and inspected before printing, and packaged & handled using best practices.

  • Supplying my own paper — acceptable upon review, client accepts that print quality may vary.

  • Proofing and editing — print files for 8x10 or larger will be proofed in house, to check for color and quality. Additional proofing stages may be charged.

Printing

  • Packaging — all work will be packaged in a way that is safe for local transport; please ask if additional packaging is required.

  • Pick up & Drop off — AGDW is located in the Ford Building, and requires entry through the main doors off 11th street. Please call or email to set up a time stop by.

General FAQ